Warranty Conditions

Arrowsmith & Grant are Australian industry leaders in the engineering, design, manufacture and service of high quality refrigeration and air-conditioning systems. As both a manufacturer and a dealer of superior refrigeration solutions, our warranty terms are dependent on the type of system purchased.

Please read through the following terms and conditions that are applicable to your specific system.

For all warranty related claims please call Arrowsmith & Grant Refrigeration on (03) 9706 6655.

ARROWSMITH & GRANT MANUFACTURED REFRIGERATION UNITS:

Standard warranty is limited to metropolitan areas during normal business hours only. Additional charges may apply for units located outside metropolitan areas.

Warranty may be void if recommended periodic maintenance is not performed during the warranty period. Recommended maintenance schedules are supplied at the time of purchase and may be scheduled with Arrowsmith & Grant as part of a regular maintenance program.

For blood fridges and plasma freezers, spatial mapping costs in accordance with AS3864.2012 are not included as part of the warranty conditions

Blood Fridges: AG36BP, AG56BPUB, AG63BP, AG112BP, AG224BP, AG308BP

Plasma Freezers: AG44FFPUB, AG76FFPCF, AG136FFPUR

Reagent Refrigerators: AGRE1, AGRE2, AGRE3

Rapid Plate Freezers:

Prestige custom-built units:

THIRD PARTY MANUFACTURED UNITS

Warranty will vary depending on the original product manufacturer’s terms and conditions.

PINNACLE: AG36BM, AG66BM, AG145V, AG300V, AG430V, PULF-S-20-115-1-SD

PPR-P-1265-GD

SKOPE: TME1000-A

*SKOPE require the following steps to be taken to ensure your unit is covered by warranty:

Please note: Cabinets that are not registered within 4 weeks are not eligible for a warranty 

PERLICK:

*Online registration will allow extended warranty period:

Register online at https://www.perlick.com/commercial/resources/use-and-care/warranty-registration-form/

THERMO FISHER: 

Warranty terms will vary depending on type of product purchased.

Register the product online at http://info.thermoscientific.com/?elqPURLPage=482&ca=labwarranty

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