Arrowsmith & Grant are Australian industry leaders in the engineering, design, manufacture and service of high quality refrigeration and air-conditioning systems. As both a manufacturer and a dealer of superior refrigeration solutions, our warranty terms are dependent on the type of system purchased.

Please read through the following terms and conditions that are applicable to your specific system.

For all warranty related claims please call Arrowsmith & Grant Refrigeration on (03) 9706 6655.

ARROWSMITH & GRANT MANUFACTURED REFRIGERATION UNITS:

Standard warranty is limited to metropolitan areas during normal business hours only. Additional charges may apply for units located outside metropolitan areas.

Warranty may be void if recommended periodic maintenance is not performed during the warranty period. Recommended maintenance schedules are supplied at the time of purchase and may be scheduled with Arrowsmith & Grant as part of a regular maintenance program.

For blood fridges and plasma freezers, spatial mapping costs in accordance with AS3864.2012 are not included as part of the warranty conditions

Blood Fridges: AG36BP, AG56BPUB, AG63BP, AG112BP, AG224BP, AG308BP

  • 12 months on all parts and labour
  • 5 years compressor

Plasma Freezers: AG44FFPUB, AG76FFPCF, AG136FFPUR

  • 12 months on all parts and labour
  • 3 years compressor

Reagent Refrigerators: AGRE1, AGRE2, AGRE3

  • 12 months on all parts and labour
  • 5 years compressor

Rapid Plate Freezers:

  • 12 months on all parts and labour
  • 5 years compressor

Prestige custom-built units:

  • 12 months on all parts and labour
  • 5 years compressor

THIRD PARTY MANUFACTURED UNITS

Warranty will vary depending on the original product manufacturer’s terms and conditions.

PINNACLE: AG36BM, AG66BM, AG145V, AG300V, AG430V, PULF-S-20-115-1-SD

  • 12 months on all parts and labour
  • 2 years parts only

PPR-P-1265-GD

  • 12 months on all parts and labour
  • 2 years parts only
  • 5 years compressor

SKOPE: TME1000-A

  • 3 years on all parts and labour*

*SKOPE require the following steps to be taken to ensure your unit is covered by warranty:

Please note: Cabinets that are not registered within 4 weeks are not eligible for a warranty

PERLICK:

  • 3 years on all parts and labour*

*Online registration will allow extended warranty period:

Register online at https://www.perlick.com/commercial/resources/use-and-care/warranty-registration-form/

THERMO FISHER:

Warranty terms will vary depending on type of product purchased.

Register the product online at http://info.thermoscientific.com/?elqPURLPage=482&ca=labwarranty

When it’s important think Arrowsmith & Grant.